BENIBECA is committed to providing products of the highest manufacturing level possible, and all products pass quality control before they are delivered. If you are not satisfied with your order or have changed your mind, we will be happy to exchange or refund the products concerned. Except in the improbable event that the order arrives incomplete or damaged.
All exchanges and returns are accepted within 15 calendar days from the day you receive your order. Items requested to be returned or exchanged must be in original condition.
Exchange requests will be subject to product availability. If there is no stock for the size exchanged or product, you need to contact firstname.lastname@example.org
Refund requests, when granted, will be for the purchase price of the item minus 15 euros.
Refunds will be made within 5-10 calendar days from the moment we receive back the returned goods.
The previous shipping cost is not refunded.
Access to the dashboard to request a return or exchange.
Fill out the form with the information required to find your order and process your request. You will receive an answer in less than 24 hours, from Monday to Friday.
ALL YOU NEED TO KNOW