BENIBECA is committed to providing products at the highest manufacturing level possible, and all products pass quality control before delivery. If you are dissatisfied with your order or have changed your mind, we will happily exchange or refund the products concerned, except if the order arrives incomplete or damaged.

Exchanges and returns are accepted within 15 calendar days of receipt. Items returned or exchanged must be in their original condition.

Exchange requests will be subject to product availability. If there is no stock for the size exchanged or product, you need to contact

Refund requests, when granted, will be for the purchase price of the item minus 15 euros.

Refunds will be made within 5-10 calendar days from receiving the returned goods.

The previous shipping cost needs to be refunded.

Exchanges are free of charge being a member of Benibeca Club. 

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