At BENIBECA we deliver our products worldwide.
All orders received from Monday to Friday before 2:30 PM (CET or CEST, depending on the period of the year) will be processed and sent on the same day. All orders received afterward will be prepared and sent on the next working day.
Approximate delivery times:
Spain
Free Shipping / 24-48 Hours
EU & North America
15 USD / 3 - 7 Days
South & Central America
20 USD / 3 - 10 Days
Asia
25 USD / 3 - 10 Days
Oceania
40 USD / 3 - 10 Days
Africa
45 USD / 3 - 10 Days
Please note that these are the standard delivery times, but exceptional events out of our control, such as the COVID-19 virus outbreak, may cause delays for which BENIBECA cannot be held responsible.
Neither BENIBECA nor the various transport companies will be liable for any failure to deliver as a result of an incorrect address.
Requests for deliveries to P.O. boxes cannot be accepted.
The goods will be delivered directly to the purchaser. Upon delivery, the purchaser should verify the contents and conditions of the delivered goods. The signing of the delivery slip constitutes confirmation that the order has been fulfilled.
All products are inspected prior to shipment and are in perfect condition. In the event that your order is incomplete or items are damaged, you should refuse the delivery and note on the delivery slip your motive for refusal. You should then contact BENIBECA to inform about your refusal and to request a new delivery. In order to do so, please send an email to hello@benibeca.com
In this case, the cost of the second delivery will be borne by BENIBECA. Or, if you so wish, you could cancel your order and a refund will be issued. To cancel your order, please return the product to the shipper and contact BENIBECA at hello@benibeca.com
If you are not present at the time of delivery, you will receive a notice from the courier company. Please contact the corresponding company in order to schedule a new delivery. If finally the order has not been delivered, the courier will return the goods to BENIBECA. In this case, the return shipping cost will be billed to the purchaser. This payment will be deducted from the purchaser’s refund due.