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PRIVACY POLICY & COOKIES

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.benibeca.com.

PERSONAL INFORMATION WE COLLECT

When you visit www.benibeca.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.

We collect Device Information using the following technologies:

    – “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. You can also find more information in our Cookies Policy page.

     – “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    – “Web beacons,” “tags,” and “pixels” -like the Facebook Pixel, used for marketing and retargeting purposes- are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or PayPal), e-mail address, and phone number. We refer to this information as “Order Information.” This data will be used in order to provide you with the products you have purchased and give you the best service. All payment information will be securely stored and processed through the official Redsys platform or the PayPal system.

We will never use this data for any other purpose, nor will we ever divulge, publish or provide it to third parties other than those responsible for the payment secure platforms (Redsys, through a BBVA virtual TPV, PayPal, or any other payment secure platform enabled by BENIBECA); the courier company; financial institutions; anti-fraud detection and prevention entities, and technological service providers.

For marketing and commercial purposes, we also collect information about the way you browse our Site, such as the products you click on, the products you spend the most time viewing or those that you add to your cart, in order to provide you with the best offers and personalized publicity according to your interests. All this information is anonymously stored through cookies or pixels.

When we refer to “Personal Information” in this Privacy Policy, we are referring to both, the “Device Information” and the “Order Information”.

 

HOW WE USE YOUR PERSONAL INFORMATION

We use the “Order Information” that we collect to fulfill any orders that you make (including processing your payment information, arranging for shipping, providing you with invoices and/or order confirmations, and managing returns and exchanges).  Additionally, we use this Order Information to:

  • Communicate with you.
  • Screen our orders for potential risk or fraud.
  • Manage your registration as user of the platform. You may always cancel your registered user account by contacting us at hello@benibeca.com.
  • When in line with the preferences you have shared with us (by actively accepting to receive commercial communications from Benibeca), provide you with information or advertising relating to our products or services.

We use the “Device Information” that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). We may also use the data we collect for advertising and retargeting purposes. Retargeting refers to a digital marketing strategy that consists in offering advertisements to people who have previously interacted with our services.

Please take into account that this data processing may imply analysis of your user or of your behavior in our website in order to establish your preferences and, therefore, which products are most fit to your style. This way, our system may suggest you similar products to the ones you have already checked, or, if you are subscribed to our newsletter, we could send you information about products that we believe could be of interest to you. We remind you that this type of analysis are always anonymous.

We will only send you advertisements, offers, special discount codes or news directly to your e-mail address if you have expressly given us permission to do so when you have subscribed to our newsletter or when you have made an order.

SHARING YOUR PERSONAL INFORMATION

In order to provide you with the best service, we need to share your Personal Information with third parties to help us use your personal information, as described above. For example, we use WordPress and Woocommerce to power our online store, and MailChimp or SendinBlue for our e-mail marketing campaigns. You can read more about how they protect your personal data and comply with current legislation on the legal advice page of their respective websites. 

We must also share certain personal information – as your name, phone number and address- with the courier company (MBE, Mail Boxes Etc. and their partners), in order to make the delivery of your products. This information will only be used for this purpose.

We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses and protects your Personal Information here:  https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

We may use your device information for marketing and retargeting purposes, using platforms like Google Ads or Facebook Ads.

If you have agreed to subscribe to our newsletter, some information, like your name or e-mail address, may be shared in some cases with advertising and marketing related partners and service providers, like Facebook Ads, Google Ads, MailChimp or SendinBlue.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising here:

Facebook – https://www.facebook.com/settings/?tab=ads

Google – https://www.google.com/settings/ads/anonymous

In case you use a different browser, please check its settings or contact the developer.

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

If you wish to receive more information or you have any doubts, we invite you to kindly write to us to hello@benibeca.com and we will assist you as quickly as possible.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us to customers@benibeca.com. Our clients and visitors from outside Europe can also request their data modification or elimination.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through www.benibeca.com, or you create an account, we will maintain your “Order Information” for our records unless and until you ask us to delete this information.

DATA PROTECTION AND BUSINESS COMMUNICATIONS

Moda Import Export LLC guarantees full and complete compliance with the regulations.

This information and/or data that you voluntarily provide, or the device information stored (anonymously) through cookies, pixels or similar, may be included in files owned by Moda Import Export, which we will use according to the purposes and applications listed and explained above. Some information could be shared with third parties for the purposes explained above.

Also, if you have subscribed to our newsletter and you have expressly given us permission to send you commercial information, we may send you news, advertisements or exclusive offers that we consider may be of your interest to the e-mail address you have provided us with.

Unless Moda Import Export has expressly informed you of possible transfers of information to third parties and you have given your consent thereto, no third-party shall have access to our website users’ personal information or data, except for the cases and purposes explained above, or under the circumstances provided for in current legislation.

Please remember you can ask us at any time to access, modify or delete all your personal information, as well as to unsubscribe you from our newsletter, by writing to hello@benibeca.com

CONFIDENTIALITY AND SECURITY

Moda Import Export agrees to keep users’ personal information completely confidential, using the technical and organizational security measures required to guarantee the safety of your personal data, preventing them from being altered, lost or unduly handled and/or accessed, and taking into consideration the technological conditions, the nature of the data stored and the risks to which it is exposed.

MODIFICATIONS TO THE PRIVACY POLICY AND BROWSING TERMS OF SERVICE

Anvi Spain Producción Moda S.L. reserves the right to modify the Privacy Policy, Cookies Policy or the Terms & Conditions in order to adapt them to the legislation and case-law in force at all times, to reflect changes to its practices or for other operational, legal or regulatory reasons. Under these circumstances, users shall be informed of the changes made on this page with sufficient notice for them to be put into practice.

USING SERVICES AND CONTENT

The User agrees to use the services and information contained on the website owned by Moda Import Export correctly and lawfully.

Likewise, regarding the services that may be offered on the website, the User agrees not to publish, spread, disseminate, transmit or distribute any kind of material and/or, generally speaking, information or opinions whose content violates current legislation, morals or Public Order in terms of slanderous or pornographic content, infringes upon the honor or reputation of Moda Import Export., its brands or the rights of third parties, or, generally speaking, offends other visitors or Users. Using the website, social profiles, forums, etc., for profit or in a way that could damage or may be disloyal to AModa Import Export (i.e. diverting traffic to other websites) is not allowed.

Moda Import Export. does not accept any responsibility for the consequences of a user incorrectly using the website with regards information or the services contained therein, and it reserves the right to change, or, when appropriate, remove the aforementioned content or information immediately without giving rise to any kind of compensation.

Moda Import Export is authorized to change, stop, cancel or restrict the content of the website, links or information obtained via them without prior warning.

Under no circumstances shall Moda Import Export, its directors and/or legal representatives and employees be held responsible for any kind of damage, loss, claim or expense arising, either directly or indirectly, from the use and/or dissemination of the website or the information obtained or accessed via it, or from IT viruses, operational mistakes or interruptions to the service or transmission, or from connection errors with regards website use, either via a direct connection or via links to another media. For all legal purposes, this constitutes a warning to all Users that the aforementioned events and potential situations could take place.

Moda Import Export shall not be held responsible for external websites that may be accessed via links or for any other content made available by third parties.

Moda Import Export does not recommend or guarantee any of the information obtained via links nor shall it be held responsible for any loss, claim or damage arising from the use or poor use of a link, or for the information obtained via the link, including other links or websites, or for interruptions to the service or to access, or for an attempt to use or poorly use a link. 

LINKS

The setting up of links or email content from any URL to Moda Import Export’s website is not allowed without the express written consent of the aforementioned company.

INDUSTRIAL AND PROPERTY RIGHTS

The Industrial and Property Rights and reproduction and exploitation rights regarding this website, its pages, screens, brands, names, logos, music, communications, the information contained therein, its appearance and design are the exclusive property of Moda Import Export or have been licensed or assigned by the company’s legitimate holders. Any unauthorized use of the aforementioned rights by any person other than the legitimate holder and without the express and unequivocal consent of the legitimate holder may be reported and pursued.

Content may only be downloaded, copied and printed for personal and private use.

The following is not allowed:

  • The use and exploitation of the content for or using advertising, promotional and/or commercial purposes or means of any kind.
  • The reproduction, transmission, changing or deleting of the information, content or warnings on this website without the prior written authorization of Moda Import Export
  • Undertaking actions that may alter, disable or break down the computer programs necessary for the proper functioning of this website and its services; or any kind of inverse engineering action.
COOKIES POLICY

Cookies are used on this website. This policy explains what cookies are, which cookies we use, why we use cookies and available options for controlling or rejecting cookies.

GENERAL INFORMATION ABOUT COOKIES

Nearly all websites use cookies since they are normally necessary for the site to function properly. Cookies are usually small text files, given ID tags that are stored on your computer’s browser directory or program data subfolders. Cookies are created when you use your browser to visit a website that uses cookies to keep track of your movements within the site, help you resume where you left off, remember your registered login, theme selection, preferences, and other customization functions. The website stores a corresponding file(with same ID tag)to the one they set in your browser and in this file they can track and keep information on your movements within the site and any information you may have voluntarily given while visiting the website, such as email address.

There are two types of cookies: session cookies and persistent cookies. Session cookies are created temporarily in your browser’s subfolder while you are visiting a website. Once you leave the site, the session cookie is deleted. On the other hand, persistent cookie files remain in your browser’s subfolder and are activated again once you visit the website that created that particular cookie. A persistent cookie remains in the browser’s subfolder for the duration period set within the cookie’s file.

BENIBECA’S USE OF COOKIES

This website uses cookies to give you a customized experience. Each time the website is used, cookies are transferred or accessed unless they have been blocked or rejected by the user.  None of the cookies used on our website collect information that may personally identify a user. We use the following cookies:

  • Technical cookies:These cookies are handled by us or by third parties and allow the user to browse our website and use the different options and services contained therein, such as logging on, accessing restricted areas, remembering order options, or undertaking the purchasing process.
  • Customized cookies: These cookies are handled by us or by third parties and allow the user to access the service using certain predefined general characteristics in accordance with a number of criteria in the user’s terminal, such as language, type of browser used to access the service, regional settings from where the service is accessed, etc.
  • Analysis cookies: These cookies are handled by us or by third parties and enable the number of users to be counted, allowing metrics and statistical analysis to be carried out on how users use the service provided. The way users browse our website is analyzed in order for us to be able to improve the products and services we provide.

In addition, this website uses Google Analytics. This is an online analytical service offered by Google, Inc., a company from Delaware whose headquarters are located in 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics is a free, online website analytics tool provided by Google that principally allows website owners to understand how users interact with their website. Likewise, it enables cookies in the domain of the site you are visiting and uses a set of cookies called “__utma” and “__utmz” to collect information anonymously and to compile website trend reports without indentifying individual users. Click here for more information on  Google Analytics cookies and information about privacy.

Additionally, we also use the Facebook Pixel for commercial and retargeting purposes (a marketing strategy that allows us to show customized ads to groups of people who have previously interacted with our site). It is an electronic file used to record information about how our visitors interact with our website, which products they are most interested in, or what pages they spend the most time visiting, for example. The Facebook Pixel does not allow us to personally identify a visitor. By using the Facebook Pixel, we are able to show customers personalized advertisements, for example, based on their behavior on our website. We use the collected general data in order to elaborate retargeted marketing campaigns in an anonymous way, aimed for groups of anonymous visitors who have shown certain behaviors during their visit to our website. You can consult the Facebook Data and Privacy Policy here.

Cookies and the Facebook Pixel are almost the same, but they do have certain differences. The main difference is that a pixel is used to send information to servers, whereas cookies are saved in your browser. So, a pixel can follow a user across devices, but a cookie can’t.

SETTING AND DELETING COOKIES

Most browsers are automatically set to accept cookies. By changing your browser’s settings, you can accept or refuse all cookies, accept only certain cookies, disable them or request authorization each time a website wants to save a cookie. Bear in mind that disabling and refusing cookies may affect or limit access to functions that are needed for a website to work correctly.

If you would like more information about cookies, use the “Help” option on your browser or visit  www.aboutcookies.org, where you’ll find exhaustive and independent information on how to disable cookies using your browser’s settings and how to remove cookies that are already on your computer. To delete cookies from your mobile device, read the relevant instructions manual.

If you are using Google Chrome, this is how you can disable cookies:

  • On your computer, open Chrome.
  • At the top right, click “More” (three dots), and then, “Settings”.
  • Under “Privacy and security,” click “Site settings”.
  • Click “Cookies”.
  • From here, you can:
  • Allow and enable all cookies
  • Delete all cookies once you close your session on Google Chrome
  • Block third-party cookies

If you are using Safari, this is how you can:

Disable all cookies:

  • Choose “Safari” -> “Preferences”
  • Click “Privacy”
  • Set “Block Cookies” to “Always”

Disable third-party cookies:

  • Choose “Safari” -> “Preferences”
  • Click “Privacy”
  • Set “Block Cookies” to “From Third parties and advertisers”

If you have any issues, or for other browsers, please check each browser’s support and cookies policy pages.   

ACCEPTANCE OF COOKIES

You can accept or reject our cookies policy on the cookies banner that will show up the first time you enter our website. Take into account that if you close the banner and continue to use our website, cookies will remain active.

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