PRIVACY POLICY

At Benibeca, your privacy and security are our top priorities. We want to assure you that we are fully committed to complying with relevant data privacy laws, such as the General Data Protection Regulation (GDPR), which was implemented by the European Union (EU) in May 2018. And the California Consumer Privacy Act (CCPA) in the United States latest update in October 2023.

PERSONAL INFORMATION WE COLLECT

Our team follows strict guidelines to protect your personal information and ensure transparency in how we collect, use, and safeguard your data. Your trust is paramount to us, and we are dedicated to upholding the highest standards of privacy and security.

All personal data stored on the website will be handled with the highest level of care. The information we retain will not be sold or utilized for any purposes other than ensuring optimal service. It will be solely utilized to notify you about exclusive offers and marketing opportunities associated with various divisions of Benibeca. 

Your personal information may be shared with third parties only when essential to fulfill the aforementioned purposes. This third parties are external suppliers who support our operational requirements. These partners are carefully chosen based on thorough evaluations, ensuring they meet our standards for security, reliability, and expertise.

 

To unsubscribe from the Benibeca Newsletter, simply click on the 'Unsubscribe' link in the next newsletter or send an email to contact@benibeca.com 

State your name and email address and a short description of the matter in the email message. You have the right to review your information on file at any time.

If the data is incomplete or inaccurate, you have the right to request correction of the information. All customers making payments by card are subject to validation checks. 

Benibeca reserves the right to delay any order if fraud is suspected. 

For security purposes, we do not retain any payment information in our database.

 

WHAT DATA DO WE COLLECT AND FOR WHAT PURPOSE? 

At Benibeca, we collect various types of information when you engage with our services. This includes when you place an order, contact our Customer Loyalty team, subscribe to our marketing communications, explore our website, or utilize other services provided on our platform (www.benibeca.com). The information we gather encompasses details about your personal identity, such as your first and last name, as well as your shipping and billing addresses. Additionally, we gather data related to your shopping preferences, including the pages and products you view during your website visit. We utilize this information to:


・Process your orders, handle payments, and ensure timely delivery of your purchases.

・Offer additional services based on your preferences, such as targeted marketing communications.

・Provide access to exclusive features reserved for registered users, such as product notifications and special promotions.

・Deliver personalized support and assistance through our dedicated Customer Loyalty team.


Furthermore, in compliance with applicable regulations such as GDPR, we ensure that there is a lawful basis for processing your personal data. In most cases, this processing is necessary to fulfill our contractual obligations to you, such as when you make a purchase or request specific services. Additionally, we may use your information to send you relevant sales and marketing communications, either with your explicit consent or based on our legitimate interest in maintaining communication with existing customers. 


We will not keep your personal data for longer than necessary to fulfill the purposes for which you provided it, unless mandated by law. The duration of retention varies depending on the purpose of processing. For instance, data collected during your purchase on benibeca.com is retained in compliance with local tax regulations, while information used for marketing communications remains until you choose to opt-out, or unsubscribe.


You have the following rights regarding your personal data:

  • To be informed about the personal data we hold and process, its origin, and how it is used
  • To request updates, corrections, or additions to your personal data held by us
  • To withdraw consent for specific processing purposes
  • To request deletion of your data from our systems
  • To restrict or object to the handling of your data by us
  • To request access to the personal data we hold about you in a readily accessible electronic format, or to have that data transferred directly to a third party designated by you.